If you believe you are a Settlement Class Member in this Settlement involving plastic upper dishrack adjusters related to certain KitchenAid-brand dishwashers manufactured by Whirlpool between October 1, 2010, and June 14, 2019, (“Class Dishwashers”) and you wish to apply for a settlement benefit, you must complete a Claim Form. Claim Forms must be completed either online or via U.S. Mail no later than October 27, 2019. Claim Forms received after this deadline may not be accepted. A Settlement Class Member who owns multiple Class Dishwashers may make a claim for each Class Dishwasher.

Settlement Class Members who submit a Valid Claim may be eligible for ONE of the following benefits:


1. If you paid money out-of-pocket for the repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of plastic:
  • 100% of documented out-of-pocket repair costs; or
  • Cash benefits of up to $15; or
  • A 25% cash rebate on the future purchase of a new KitchenAid-brand dishwasher; and either
    • A free repair if you experience the same problem between June 14, 2019, and June 14, 2020; or
    • Between June 15, 2020, and June 15, 2021, your choice of a free stainless steel replacement part, a 30% cash rebate on the future purchase of a new KitchenAid-brand stand mixer, a 10% cash rebate on the future purchase of a new KitchenAid-brand blender, or $15.

2. If you paid money out-of-pocket for the repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of stainless steel:
  • 100% of documented out-of-pocket costs; or
  • Cash benefits of $90; or
  • A 15% cash rebate on the future purchase of a new KitchenAid-brand stand mixer.

3. If you received a free repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of plastic:
  • A free repair if you experience the same problem between June 14, 2019, and June 14, 2020; or
  • Between June 15, 2020, and June 15, 2021, your choice of a free stainless steel replacement part, a 30% cash rebate on the future purchase of a new KitchenAid-brand stand mixer, a 10% cash rebate on the future purchase of a new KitchenAid-brand blender, or $15.

4. If you received a free repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of stainless steel:
  • A 15% cash rebate on the future purchase of a new KitchenAid-brand stand mixer.

5. If you never experienced a problem with or repair of your original upper dish rack adjuster:
  • A free repair if you experience the problem between June 14, 2019, and June 14, 2020, by contacting Whirlpool directly at 1-800-422-1230 [Note: This is the only instance in which you should contact Whirlpool directly. In every other instance, please contact the Settlement Administrator]; or
  • Between June 15, 2020, and June 15, 2021, your choice of a free stainless steel replacement part, a 30% cash rebate on the future purchase of a new KitchenAid-brand stand mixer, a 10% cash rebate on the future purchase of a new KitchenAid-brand blender, or $15.


Documentation Documentation must be provided to support your claim as applicable. Documents should be clear, readable copies, as anything you submit will not be returned to you. If you are filing online, please have this information ready before you start to file, as your Claim will not be saved if you have to come back and finish at a later time. Examples of sufficient documentation include, but are not limited to, copies of checks and credit card statements, service receipts, service tickets and records, and receipts.



File Online:

To file online, you will be asked to provide your Unique ID, or Prequalifed Number and PIN from your Notice (if applicable), information including the model and serial numbers for the Class Dishwasher you are claiming on, and the type of the repair you had (if any). Lastly, you will be able to upload any documentation required to provide your claim.

If you a resident of the United States or its territories who purchased, received as a gift, or acquired as part of the purchase of a home a new Class Dishwasher, then click the button below to start your claim. If this does not apply to you, then you are not eligible for benefits in this Settlement.

File by Mail:

If you would like to file by mail, download a copy of the Claim Form here. Please read the form carefully, fill it out completely, and attach any documentation as applicable. Then, mail the completed Claim Form to the following address:

Burch v. Whirlpool Corp.
Settlement Administrator
P.O. Box 4655
Portland, OR 97208-4655




Remember, all claims must be submitted online or postmarked no later than October 27, 2019.