If you believe you are a Settlement Class Member in this Settlement involving plastic upper dishrack adjusters related to certain KitchenAid-brand dishwashers manufactured by Whirlpool between October 1, 2010, and June 14, 2019, (“Class Dishwashers”) and you wish to apply for a settlement benefit, you must complete a Claim Form. Claim Forms must be completed either online or via U.S. Mail no later than October 27, 2019. Claim Forms received after this deadline may not be accepted. A Settlement Class Member who owns multiple Class Dishwashers may make a claim for each Class Dishwasher.
Settlement Class Members who submit a Valid Claim may be eligible for ONE of the following benefits:
1. If you paid money out-of-pocket for the repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of plastic:
- 100% of documented out-of-pocket repair costs; or
- Cash benefits of up to $15; or
- A 25% cash rebate on the future purchase of a new KitchenAid-brand dishwasher; and either
- A free repair if you experience the same problem between June 14, 2019, and June 14, 2020; or
- Between June 15, 2020, and June 15, 2021, your choice of a free stainless steel replacement part, a 30% cash rebate on the future purchase of a new KitchenAid-brand stand mixer, a 10% cash rebate on the future purchase of a new KitchenAid-brand blender, or $15.
2. If you paid money out-of-pocket for the repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of stainless steel:
- 100% of documented out-of-pocket costs; or
- Cash benefits of $90; or
- A 15% cash rebate on the future purchase of a new KitchenAid-brand stand mixer.
3. If you received a free repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of plastic:
- A free repair if you experience the same problem between June 14, 2019, and June 14, 2020; or
- Between June 15, 2020, and June 15, 2021, your choice of a free stainless steel replacement part, a 30% cash rebate on the future purchase of a new KitchenAid-brand stand mixer, a 10% cash rebate on the future purchase of a new KitchenAid-brand blender, or $15.
4. If you received a free repair of a broken wheel axle on your upper dish rack adjuster with a replacement part made of stainless steel:
- A 15% cash rebate on the future purchase of a new KitchenAid-brand stand mixer.
5. If you never experienced a problem with or repair of your original upper dish rack adjuster:
- A free repair if you experience the problem between June 14, 2019, and June 14, 2020, by contacting Whirlpool directly at 1-800-422-1230 [Note: This is the only instance in which you should contact Whirlpool directly. In every other instance, please contact the Settlement Administrator]; or
- Between June 15, 2020, and June 15, 2021, your choice of a free stainless steel replacement part, a 30% cash rebate on the future purchase of a new KitchenAid-brand stand mixer, a 10% cash rebate on the future purchase of a new KitchenAid-brand blender, or $15.
Documentation must be provided to support your claim as applicable. Documents should be clear, readable copies, as anything you submit will not be returned to you. If you are filing online, please have this information ready before you start to file, as your Claim will not be saved if you have to come back and finish at a later time. Examples of sufficient documentation include, but are not limited to, copies of checks and credit card statements, service receipts, service tickets and records, and receipts.
Remember, all claims must be submitted online or postmarked no later than October 27, 2019.